Conflict is inevitable in today’s workplace, but how we navigate it determines whether it becomes a setback or an opportunity for growth. In this fast-paced, practical session, BBB Vice President of Operations Nakedia Washington will introduce simple, useful tools to recognize the root causes of conflict, communicate with clarity, and resolve tensions before they escalate. Designed specifically for professionals who work with clients, teams, and cross-department partners, this presentation offers actionable strategies to strengthen relationships, build trust, and create more collaborative work environments.

• One more great ISCPA membership benefit
• Part of the ISCPA 2026 ROI Series

• Enhance your knowledge
• Maximize your ISCPA Membership

ISCPA strives to curate diverse and relevant content that aligns with the interests and needs of our members while helping to maximize your membership investment. We understand that managing a multitude of responsibilities and demands can make it challenging to prioritize your continued learning. However, it is crucial to allocate time for yourself amidst the busyness of life. You've made the financial investment, now make the personal one - and take advantage of everything ISCPA has to offer you.

Welcome to the 2026 ROI Series
14 Complimentary CPE Credits
For ISCPA Members!

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2026 ISCPA Membership for Complimentary Access