Description
Become a skilled negotiator and pave the way for improved problem-solving, communication, and collaboration skills.
Designed For
Who Will Benefit
- Accounting and finance professionals
- Management accounting professionals
- Leaders and managers
- Non-finance professionals across other key departments including sales, digital, HR, and IT
Objectives
Learning Outcomes
- Recall the definition of negotiation and its outcomes
- Identify the different types of negotiators
- Recall the steps of negotiation and how to apply them
Highlights
- Types of negotiators - evasive, competitive, differential, manipulative and integrative
- The negotiation process
- Conflict management