Objectives
- This course will prepare you to:
- Define business process improvement
- Identify 14 steps to business process improvement
- Recognize the benefit of Lean business
- Identify 3 pillars of lean
Highlights
- Benefits of Lean
- Lean in a Service Organization
- Flow Organization
- Reducing costs
- Maximizing productivity
- Minimizing waste and re-work
- Best practices
- The lean business
- Value and value stream
- Pursuit of perfection
- Employee empowerment