Description
Offers examples and case studies to help you apply proven techniques to measure performance in NFPs.
- Qualifies for 2 Yellow Book CPE Credits
Objectives
- Identify and quantify the program outputs and outcomes that accomplish an NFP's mission
- Differentiate between financial and nonfinancial performance metrics that are relevant to an NFP's stakeholders
- Use a performance measurement system to apply performance measurement techniques
Highlights
- Mission as a guide to priorities
- Theory of change
- Identifying stakeholders
- Financial efficiency and program effectiveness metrics
- Input-impact model
- Sources of performance data
- Dashboard reporting and benchmarking
- Aligning employee compensation to performance