Controller Series: Communicating for Connections with Coworkers, Customers, and Stakeholders

Presented by Peter Margaritis

Presentation type = pre-record/rebroadcast

How you communicate with your internal and external customer can make or break your career! We all know how to talk, but how do we make sure we are really connecting with others? This course will discuss different personality styles and demonstrate the di

Aspiring leaders and leaders of teams and organizations

• Distinguish the three types of misconceptions of communication
• Identify the different types of personality styles in the workplace
• Recognize how to communicate with the different types of personality styles effectively

What are the three types of misconceptions of communication?
What are the different types of personality styles in the workplace?
Recognize how to communicate with the different types of personality styles effectively
Key takeaways